LibraryC4 Enablers4c Workforce and staffing
LTI-ENA-018
Train admissions staff as specialized regional transfer advisors
Two-year to four-yearappliesFour-year to two-yearwith adaptationFour-year to four-yearwith adaptation
Mechanism
A subset of admissions counselors is trained and funded as transfer specialists. They become the regional expert that community college advisors call.
Preconditions
Funding for the training and the specialist posts.
Owner, by role
Director of Admissions / Vice President of Student Success
Who can act
Both institutions jointly (consortium obligation, grant-funded)
Effort
Small, 4 months to first visible effect
Outcome metric
Community college advisors reporting good support from specialists
Failure modes
High staff turnover can lead to a continuous cycle of retraining, draining program resources.
Contra-indications
None stated