LibraryC1 High-value operations1d Navigation at the receiving institution
LTI-OPS-026
Offer transfer parent and Spanish family orientation sessions
Two-year to four-yearappliesFour-year to two-yearwith adaptationFour-year to four-yearwith adaptation
Mechanism
Orientation is run for families too, in more than one language. Families are the ones who help with aid forms and tuition bills, so they need to understand them.
Preconditions
Translation services, bilingual advisors and a budget for family-facing materials.
Owner, by role
Director of Student Orientation / Family Programs Coordinator
Who can act
One institution alone
Effort
Small, 4 months to first visible effect
Outcome metric
Parent orientation attendance; financial aid verification completion
Failure modes
Sessions may fail to engage working families if only offered during standard business hours without virtual, asynchronous options.
Contra-indications
None stated
Related practices
- LTI-OPS-024 Schedule mandatory transfer orientation sessions early in the summer