LibraryC2 Performance management2b Performance dialogues
LTI-PM-003
Meet weekly among cross-institutional frontline transfer program managers
Two-year to four-yearappliesFour-year to two-yearwith adaptationFour-year to four-yearwith adaptation
Mechanism
Frontline managers meet weekly and fix the transcript and registration problems in front of them. Nothing sits for a month waiting on a bigger meeting.
Preconditions
A named program manager for the partnership at each institution.
Owner, by role
Director of Transfer Initiatives / Partnership Coordinator
Who can act
Both institutions jointly
Effort
Small, 1 months to first visible effect
Outcome metric
Time to resolve student-level registration and transcript problems
Failure modes
Meetings may become repetitive check-ins if managers lack the administrative authority to resolve systemic issues.
Contra-indications
None stated