Organize 90-day short-term improvement cycles using collaborative driver diagrams

Two-year to four-yearappliesFour-year to two-yearwith adaptationFour-year to four-yearwith adaptation

Mechanism

Work is organized into 90-day plans on problems small enough to finish. It moves the conversation from describing the transfer problem to testing fixes for it.

Preconditions

Both institutions naming task owners and freeing up staff time for weekly tracking.

Owner, by role

VP of Strategic Enrollment Management / Director of Transfer Services

Who can act

Both institutions jointly

Effort

Small, 3 months to first visible effect

Outcome metric

90-day action items completed; progress against stated goals

Failure modes

Teams may select goals that are too large, leading to incomplete tasks and project fatigue.

Contra-indications

None stated